Receptionist, Provisioning Center Traverse City

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Gage Cannabis, Co (USA) is on a mission to become the leader in the cannabis segment for Cultivation, Processing and Provisioning.  We strive for the highest standards in social responsibility and ethical business practices. The company's world-class cannabis team produces indoor cannabis that is hydroponically grown in small batches with a focus on premium quality. 

The receptionist will be responsible for greeting all customers with a warm friendly welcome and exceptional customer service skills while guiding them through the check in process.  This role will also provide basic administrative support to the Store Manager. 

RESPONSIBILITIES

  • Greet all customers with exceptional customer service creating a friendly atmosphere
  • Independently manage a wide variety of administrative functions
  • Gain knowledge of the products offered, provide product information to customers
  • Understand applicable laws and regulations
  • Provide superior customer service
  • Answer phone calls and customer questions
  • Guide customers through the check in and waiting room process
  • Check customers into the system
  • Assist managers with daily tasks
  • Maintain cleanliness of front desk and lobby area 
  • Assist with sales as needed
  • Other work as required

QUALIFICATIONS

  • Must be 21 years or older and be able to pass a background check
  • Minimum 2 years reception and front desk experience required
  • Knowledge of cannabis products from a regulated retail or medical distribution center preferred
  • Retail sales experience a plus
  • Possess strong communication and time management skills 
  • Must have excellent verbal, written, and interpersonal skills
  • Customer satisfaction oriented
  • Possess strong attention to deal and mathematical skills
  • Available to work flexible hours including evenings or weekends as needed
  • Highly proficient in Word, Excel and PowerPoint 
  • Must maintain a clean and professional appearance while in our customer-based environment or representing our brand

Full Time Position: $13-$14 an hour based on experience and successful interview

Gage USA is an Equal Opportunity Employer and is committed to conduct all its activities in a barrier-free and inclusive manner. We thank all candidates for their interest in Gage USA; however, only successful applicants will be contacted for an interview. 

Location: Traverse City, MI
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